ALIXON CONTRERAS
Security Architect II
Alajuelita
Summary
To collaborate in the company as a key associate skilled to work in a high demand environment, where methodology and great people skills are needed.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2026
2026
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Security Network Engineer II
CSS Corp
- Responsible of troubleshooting on a remote session or via email the Palo Alto Networks Next-Generation Firewall.
- Working with SSL, VPN, IPsec, NAT, TCP/IP, decryption protocols, root cause analysis, security policies, among others.
- Knowledge base article coach: Responsible of monitoring and coaching the creation of technical knowledge articles from different engineers assigned to my care.
Cisco Network Engineer
Sykes LATAM
- Responsible of helping customers to troubleshoot issues on a remote session or via email AAA authentication on Cisco ISE server.
- Handled RADIUS and TACAS+ servers, 802.1x and MFA authentication at Cisco TAC AAA Security Team.
Security Architect II
Akamai Technologies Inc
12.2021 - Current
- Streamlined enterprise-wide security policies, improving overall compliance with industry standards and regulations.
- Collaborated closely with IT leadership providing expert counsel on key decisions related to information security investments.
- Played an instrumental role in securing company assets through the development of comprehensive disaster recovery plans.
- Enhanced security measures by designing and implementing comprehensive network architecture strategies.
- Evaluated emerging technologies for potential inclusion in future security architecture designs.
- Reduced cyber threats through thorough vulnerability assessments and risk analysis.
- Proactively identified opportunities for process improvement resulting in streamlined operations across multiple departments.
- Led incident response efforts, effectively mitigating damage caused by cyber attacks and data breaches.
- Performed network troubleshooting to isolate and diagnose common problems.
Education
Bachelor's Degree -
CTP Alajuelita
Alajuelita, San Jose 01.2014 - 1 2016
English
Centro Cultural Costarricense
06.2020 - Current
Skills
Technical support
Technical support capabilities
Network performance monitoring
User support
Root-cause analysis
Strong troubleshooting skills
Project management
Documentation writing
Excellent presentation skills
Personal Information
- Date of Birth: 03/07/98
- Nationality: Costarrican
Certifications Courses
- PCNSE Palo Alto Networks
- CCNA Cisco
Certification
Azure Fundamentals
Timeline
API Security
02-2025
Azure Fundamentals
12-2022
Security Architect II
Akamai Technologies Inc
12.2021 - Current
English
Centro Cultural Costarricense
06.2020 - Current
Bachelor's Degree -
CTP Alajuelita
01.2014 - 1 2016
Cisco Network Engineer
Sykes LATAM
Security Network Engineer II
CSS Corp
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