Summary
Overview
Work History
Education
Skills
Certification
violin student
Timeline
Generic
Ashanty Karima Parkinson Watson

Ashanty Karima Parkinson Watson

Nursing Student
Guadalupe

Summary

Developed key skills in relationship management and customer service within dynamic, fast-paced environment. Focused on transitioning to new field, bringing expertise in communication and problem-solving. Committed to leveraging these transferrable skills to contribute effectively in new professional setting.

Personable and organized individual with talent for managing relationships and ensuring excellent customer interactions. Possesses foundational knowledge in customer service principles , with strong communication and problem-solving skills. Capable of driving positive outcomes and enhancing client satisfaction through effective contact management. Ease of patient treatment, facility to apply injectables. Experience with taking care of patients who have recently undergone surgery. Surveillance of diabetic patients. Good listening skills. Committed and hardworking with experience processing transactions and assisting customers. Responsible Cashier proficient in handling money and restocking merchandise.


Overview

4
4
years of professional experience
24
24
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Contact Manager

Collette Health
San José, Provincia de San Jose
01.2024 - Current
  • Analyzed trends and performance data and achieved superior customer satisfaction ratings across team.
  • Analyzed customer feedback to identify areas for improvement in contact management practices.
  • Contributed to the development of long-term business strategies by analyzing trends in customer behaviors and preferences.
  • Monitored and reviewed relevant reporting data and produced statistical reports resulting in improved team performance.
  • Trained team members on performance metrics and consumer behavior identification.

Cashier

Smash Burger
09.2023 - 12.2023
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Beautician Assistant

Amon Estetica
San Jose, Provincia de Alajuela
07.2021 - 03.2022
  • Minimized infection risks by using required solutions and procedures to clean and sanitize.
  • Proven ability to learn quickly and adapt to new situations.
  • Explained upcoming treatment preparation, instructions, and other facts to patients.
  • Informed patients and caregivers on clearance procedures to maintain patient health and facilitate recovery goals.

Receptionist

Vita Estetica
11.2021 - 02.2022
  • Corresponded with clients through telephone.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.

Education

Nursing Student - Registered Nurse

Universidad Santa Lucía
San José, Costa Rica
02.2021 - Current

High School Diploma -

Liceo Hernan Zamora Elizondo
05.2001 - 12.2020

Skills

Strong organization

Teamwork and collaboration

Customer service

Problem-solving

Time management

Positive attitude

Certification

SPT - Sterile Processing Technician

violin student

I have been playing the violin intermittently since i was nine years old until today, teaching myself.

Timeline

Contact Manager

Collette Health
01.2024 - Current

Cashier

Smash Burger
09.2023 - 12.2023

Receptionist

Vita Estetica
11.2021 - 02.2022

Beautician Assistant

Amon Estetica
07.2021 - 03.2022

Nursing Student - Registered Nurse

Universidad Santa Lucía
02.2021 - Current

High School Diploma -

Liceo Hernan Zamora Elizondo
05.2001 - 12.2020
Ashanty Karima Parkinson WatsonNursing Student