Bryan Bonilla Fallas
DDS
Montes De Oca,SJ
Summary
Dynamic professional with a proven track record in general dentistry and pharmacovigilance. Logical Safety Data Manager with background identifying, assessing and preventing adverse effects or medications, vaccines and related pharmaceutical items. Dedicated expert with focus on maintaining drug safety by preparing and reviewing data and reports. Meticulous when authoring professional documents and reviewing scientific literature. Ready to help team achieve company goals. Results-oriented writing professional with experience preparing concise and accurate technical documents. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Efficient Technical Writer with 5 years of experience.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Safety Data Manager
MSD Costa Rica
2019.07 - Current
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Facilitated successful cross-functional collaborations for completion of key projects, fostering strong working relationships among team members.
- Expert in adverse event case management and works closely with stakeholders to manage process and demonstrate leadership strategically resolving complex process and/or technical issues.
- Conducted comprehensive literature reviews to stay current on emerging trends in pharmacovigilance practices.
- Supported signal detection activities by conducting ongoing monitoring and analysis of safety data from various sources.
- Improved regulatory compliance with thorough documentation of adverse events and follow-up actions.
- Maintained strict compliance with regulatory requirements, reducing potential risks associated with non-compliance penalties or fines.
- Streamlined data entry processes for faster report submission and retrieval while maintaining strict attention to detail.
- Reduced data entry errors with thorough quality control checks and timely corrections.
- Supported inspections, visits and audits as well as CAPAs management.
Dentist
Self-employee
San Jose , San Jose
2017.03 - Current
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
- Managed dental emergencies promptly, addressing acute pain and preventing further complications.
- Created individualized treatment plans to maintain or restore oral health of patients.
- Strengthened relationships with local specialists through timely referrals for complex cases beyond scope of general dentistry services offered at practice.
EMERGENCY SERVICE OPERATOR
Sistema De Emergencia 9-1-1 Costa Rica
San Jose , SJ
2010.08 - 2019.07
- Assisted in training new operators, sharing knowledge of best practices and promoting culture of teamwork amongst peers.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Managed over 30 calls daily, maintaining composure under pressure while providing exceptional service.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided empathetic support for customers experiencing personal difficulties, building rapport and trust in our brand.
- Reduced call resolution time through efficient problem-solving and communication skills.
Education
Bachelor of Science - Dentist
Universidad Latina De Costa Rica
San Jose, Costa Rica 2011.01 - 2017.04
Technician - Accounting And Finance
Colegio Vocacional Monseñor Sanabria
San Jose, Costa Rica 2006.02 - 2009.12
Skills
General dentistry
General accounting
Customer Service
Complaint resolution
Problem-solving abilities
Call center experience
Problem Resolution
Time Management
Adverse event reporting
Medical Writing
Drug Safety Monitoring
Drug Labeling Review
MedDRA Coding
Data Entry
Multitasking
Regulatory Compliance Knowledge
Timeline
Safety Data Manager
MSD Costa Rica
2019.07 - Current
Dentist
Self-employee
2017.03 - Current
Bachelor of Science - Dentist
Universidad Latina De Costa Rica
2011.01 - 2017.04
EMERGENCY SERVICE OPERATOR
Sistema De Emergencia 9-1-1 Costa Rica
2010.08 - 2019.07
Technician - Accounting And Finance
Colegio Vocacional Monseñor Sanabria
2006.02 - 2009.12
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