Catalina Campos Landazuri
Office Manager
Curridabat
Summary
Accomplished Office Manager with a proven track record at Ironwood Insights, adept in organizational and workforce management. Excelled in staff hiring and event coordination, significantly enhancing productivity and fostering a culture of mutual respect. Skilled in operations management, demonstrating a keen ability to improve profitability and prevent financial discrepancies.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Office Manager
Ironwood Insights
03.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Research Interviewer
Harmon Research
02.2019 - 03.2021
- Coded data from participant interviews.
- Followed established guidelines and recommendations from supervisors to complete quality interviews.
- Maintained confidentiality of customer information and company procedures.
- Utilized advanced note-taking methods during interviews to accurately document responses without disrupting participant engagement levels.
- Ensured high-quality data collection by closely adhering to established protocols and guidelines.
Fraud Analyst
SYKES
09.2017 - 12.2018
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Identified fraudulent activities through meticulous analysis of transaction data and trends.
Education
No Degree - Psychology
Universidad De Costa Rica
San Jose, Costa Rica 05.2001 -
Skills
Office management
Organizational skills
Staff management
Workforce management
Operations management
Team supervision
Staff hiring
Event coordination
Payroll and budgeting
Timeline
Office Manager
Ironwood Insights
03.2021 - Current
Research Interviewer
Harmon Research
02.2019 - 03.2021
Fraud Analyst
SYKES
09.2017 - 12.2018
No Degree - Psychology
Universidad De Costa Rica
05.2001 -
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