Summary
Overview
Work History
Education
Skills
Timeline
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Christian Artavia

Sales Specialist
San Jose

Summary

High-energy Sales Specialist with a proven track record of exceeding quotas and closing deals in competitive industries. Former AT&T Sales Closer and consistent top performer, skilled in cold calling, objection handling, and high-volume sales environments. Over 7 years of experience in fast-paced roles requiring persuasion, analytical thinking, and resilience under pressure. Bilingual in English and Spanish, with strong communication skills and the ability to build trust quickly with diverse clients. Driven, adaptable, and motivated to deliver results while helping customers make impactful, cost-saving decisions.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Fraud and Risk Analyst

Betus
08.2022 - 08.2025
  • Detected fraudulent activities by conducting thorough investigations and analyzing transactional data.
  • Reviewed customer accounts for unusual activity or patterns indicative of potential fraud risks, flagging concerns for further investigation.
  • Provided training to staff on emerging fraud trends, ensuring a proactive approach to risk management across the organization.
  • Conducted regular audits to identify areas of vulnerability and opportunities for improvement in fraud detection systems.

Line Mover / Odds Specialist

5dimes
08.2018 - 08.2022
  • Managed fast-paced, high-stakes operations requiring precision and decision-making.
  • Built strong communication and trust with stakeholders in pressure-driven situations.
  • Resolved customer and team conflicts professionally, keeping retention high.
  • Adapted quickly to changing environments, maintaining performance consistency.

Sales Specialist

AT&T
10.2017 - 08.2018
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.

Education

No Degree - Computer Science

UIA
San Jose
05.2001 -

High School Diploma -

Holy Jesus
San Antonio
05.2001 -

Skills

Fraud detection

Telephone and email etiquette

Effective communication

Verbal and written communication

Data analysis

Fraud prevention

VIP customer support

Active listening

Attention to detail

Self motivation

Timeline

Fraud and Risk Analyst

Betus
08.2022 - 08.2025

Line Mover / Odds Specialist

5dimes
08.2018 - 08.2022

Sales Specialist

AT&T
10.2017 - 08.2018

No Degree - Computer Science

UIA
05.2001 -

High School Diploma -

Holy Jesus
05.2001 -

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