Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Damián Romero Madrigal

Desamparados

Summary

Professional with proven track record in customer service and communication, prepared for this role. Known for strong focus on team collaboration and achieving results. Resolving issues efficiently, and adapting to changing needs.

Overview

5
5
years of professional experience

Work History

Contact Center Agent / Customer Service / Sales

HOSPITAL CLÍNICA BÍBLICA
07.2021 - 07.2025
  • Reception of patients, doctors and internal collaborators.
  • Contacts with patients to coordinate appointments, provide information and instructions on studies, among others.
  • Sales and monthly billing goals.
  • Management of company social networks and business emails.
  • Quote agent for national and international medical insurance.

Warehouse Assistant

PARECA (PATRIMONIOS RENTABLES DEL CARIBE)
10.2020 - 07.2021
  • Order picker for Walmart chains.

Education

High School Diploma -

Liceo Monseñor Rubén Odio Herrera
01.2020

Skills

  • Problem-solving skills
  • Follow-up skills
  • Schedule adherence
  • Documentation and reporting
  • CRM software
  • Call handling
  • Email management
  • Resolving issues
  • Gathering information

LANGUAGES

Advanced English proficiency, both spoken and written.
Professional Working

Timeline

Contact Center Agent / Customer Service / Sales

HOSPITAL CLÍNICA BÍBLICA
07.2021 - 07.2025

Warehouse Assistant

PARECA (PATRIMONIOS RENTABLES DEL CARIBE)
10.2020 - 07.2021

High School Diploma -

Liceo Monseñor Rubén Odio Herrera

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Damián Romero Madrigal