Elias Gonzalez Rodriguez

Due to my experience in customer service i had the opportunity to work in many different roles that required a high quality to perform a good service. I manage to improve my communication skills so i can do active listening to understand what are the customer´s needs and give them the resolution they are looking for.

I focus on providing a gentle, kind and with courtesy and empathy with the customer, always trying to give more than they expect and full fill all the expectations from the customers. Besides all this I have worked under pressure interaction to each and every customer so I can be proud to talk on behalf of the company im representing.

• Diego Gonzalez Rodriguez, Engineer at DELL, 8488-9494
• Steven Anton Lopez, Customer service representative at Health Prime, 7276-5900
• Emmanuel Azofeifa Ruiz, Engineer at Intel, 8550-4189