Microsoft
Emanuel Rodríguez Quirós
M.D / Estrategic Administration Health Care Organizations
Coronado
Work Preference
Summary
Bilingual General Physician with over 6 years of experience in primary care, emergency medicine, healthcare operations, and medical service management. Proven background in multidisciplinary team supervision, cross-functional coordination, chronic disease management, and patient-centered.
Experienced in leadership roles including Medical Director and Operations & Revenue Manager in both national and international healthcare environments, with strong expertise in operational optimization, administrative management, strategic planning, and healthcare service development.
Overview
7
7
years of professional experience
5
5
Certificates
4
4
Languages
Work History
Medical Revenue and Operations Manager
One Spa World
08.2022 - 04.2026
- Started as a General Physician providing cosmetic medical procedures aboard Carnival Cruise Line and was later promoted to Operations & Revenue Manager for Medi-Spa operations across more than 12 international cruise brands.
- Oversaw medical aesthetics and IV therapy operations across 149 ships worldwide, supervising multidisciplinary medical and operational teams in high-volume international environments.
- Managed clinical documentation, operational audits, quality assurance standards, inventory control, stock optimization, and KPI performance tracking focused on revenue growth, operational efficiency, and patient satisfaction.
- Developed and implemented strategic initiatives to improve operational performance, customer experience, and commercial results across multiple cruise operations.
- Delivered measurable revenue and performance improvements across multiple brands and sailings, exceeding revenue targets by over 50% in 3 out of 6 sailings.
- Improved onboard revenue performance in 4 out of 6 sailings and achieved post-sailing performance growth in 5 out of 6 operations. Key turnaround results included: Celebrity Eclipse (-27.9% to +186.3%), P&O Britannia (-5.4% to +121.7%), and Holland America Nieuw Statendam (-100% to +35.4%).
- Generated sustained growth and operational impact across key accounts including Disney Wish (+57.6%) and Carnival Sunrise (+72.7%).
Locum Physician
CCSS
06.2019 - 08.2022
- Locum General Physician providing primary care and emergency medical services across multiple regions nationwide.
- Delivered comprehensive patient care in outpatient settings, urgent care, and initial emergency management.
- Maintained high patient satisfaction standards through compassionate care, effective communication, and patient-centered medical attention.
- Assessed and monitored patients’ medical history, allergies, medications, and immunization records.
- Prescribed and administered medical treatments according to clinical evaluation and established medical protocols.
Regional Medical Director
UNIMED Urgent Care
11.2019 - 07.2022
- Started as a General Physician in emergency medicine and primary care, providing medical services to both local and international patient populations in high-demand tourism settings.
- Delivered urgent and emergency medical care for domestic and foreign patients, ensuring high-quality, patient-centered healthcare services.
- Promoted to Medical Director, overseeing operations and administration across three multidisciplinary clinics.
- Led the implementation of 2 clinical laboratories and observation/inpatient care units in the Cobano and La Fortuna facilities, improving healthcare service capacity and operational efficiency.
- Supervised clinical and operational staff, supporting team performance, workflow optimization, and quality standards.
- Managed administrative operations, medical supply chain processes, and inventory control to ensure continuity of care and operational effectiveness.
- Coordinated interdisciplinary patient care with hospitals, specialists, and healthcare professionals to optimize patient outcomes and continuity of treatment.
Supernumerary General Physician
Ministerio De Justicia Y Paz
04.2020 - 03.2022
- Provided comprehensive medical care as a Locum General Physician across multiple correctional healthcare facilities nationwide.
- Managed medical emergencies and patient stabilization in high-complexity, resource-limited environments.
- Evaluated, treated, and monitored patients with chronic diseases, mental health conditions, and substance use disorders within correctional populations.
- Coordinated interdisciplinary care with psychology, psychiatry, social work, and other healthcare professionals to ensure integrated patient management and continuity of care.
- Managed referrals and coordinated patient transfers with specialized institutions and hospitals according to clinical complexity and treatment needs.
- Provided operational medical coverage and clinical supervision across multiple correctional facilities nationwide.
- Supported administrative operations and prepared technical medical responses related to legal and regulatory processes, including habeas corpus and constitutional appeals.
- Participated in the implementation of public health strategies, epidemiological control measures, and operational support during the COVID-19 contingency within the national correctional healthcare system.
Education
Doctor of Medicine - Máster: Dirección Estratégica Organismos Salud ´´´
Universidad Europea Del Atlántico
Santander, Cantabria01.2018
Doctor of Medicine - Licenciatura En Medicina Y Cirugía´
UNIBE
Tibás´09.2011
Skills
Medical Operations Management
Cross-Functional Team Leadership
Healthcare Strategy & Business Development
Revenue Growth & KPI Management
Patient-Centered Care
Emergency & Primary Care Medicine
Stakeholder & Client Relationship Management
Interdisciplinary Care Coordination
Regulatory Compliance & Medical Documentation
Operational Optimization & Process Improvement
Clinical Training & Staff Development
Problem Solving & Strategic Decision-Making
Software
Qlik View BI
Accomplishments
- Led the clinical and operational expansion of healthcare services, including the successful implementation of laboratory services and observation units across multiple clinical sites.
- Directed and supervised healthcare operations across multiple facilities nationwide, ensuring continuity of care in high-demand and resource-limited environments.
- Provided medical leadership within correctional healthcare systems, overseeing emergency response, chronic disease management, and addiction treatment programs.
- Played a critical role in the COVID-19 response within the national penitentiary system, supporting medical coordination, logistics, and epidemiological control strategies.
- Demonstrated progressive leadership growth, advancing from General Physician to Medical Director and later to Operations & Revenue Manager in international healthcare settings.
- Oversaw medical operations across 12+ international cruise line brands and 149 ships, ensuring compliance, quality assurance, and operational efficiency across global healthcare services.
- Drove measurable revenue growth and operational performance improvements, optimizing key KPIs, post-service outcomes, and patient/customer satisfaction metrics.
- Coordinated multidisciplinary care with hospitals, specialists, and external healthcare providers to optimize outcomes in complex clinical cases.
- Managed clinical compliance, audits, inventory systems, and quality standards across multiple healthcare operations, ensuring regulatory adherence and operational excellence.
Certification
BCLS, ACLS, PALS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
German
Limited Working
Timeline
Medical Revenue and Operations Manager
One Spa World
08.2022 - 04.2026
Supernumerary General Physician
Ministerio De Justicia Y Paz
04.2020 - 03.2022
Regional Medical Director
UNIMED Urgent Care
11.2019 - 07.2022
Locum Physician
CCSS
06.2019 - 08.2022
Doctor of Medicine - Máster: Dirección Estratégica Organismos Salud ´´´
Universidad Europea Del Atlántico
Doctor of Medicine - Licenciatura En Medicina Y Cirugía´
UNIBE