Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erick Brizuela Valverde

Project Manager
Curridabat

Summary

Service and Project Manager with 15+ years’ experience in support and management roles and 10 years’ experience as IT Project Manager. Proven track in leading and delivering complex IT & development projects successfully. Strong communication skills and demonstrated experience in customer-oriented service. Experience in customer onboarding and understanding of product development.

Overview

17
17
years of professional experience
5
5
years of post-secondary education
5
5
Certifications

Work History

Project Manager

IBM
09.2021 - Current

As a Project Manager in the realm of cloud security software development, I currently lead a dynamic mid-size team dedicated to constructing a Vulnerability Information System. Leveraging my expertise in project management methodologies and cloud security best practices, I orchestrate the entire software development lifecycle, ensuring the seamless integration of cutting-edge security measures into our solutions. My role encompasses strategic planning, resource allocation, and cross-functional collaboration to deliver high-quality, secure software within project timelines. Guiding my team through the intricacies of vulnerability identification, assessment, and mitigation, I foster a culture of innovation and excellence. This experience not only underscores my proficiency in leading complex projects but also highlights my commitment to advancing cybersecurity solutions in the ever-evolving landscape of cloud technology.

PROJECT MANAGER/SCRUM MASTER

INTERTEC INTERNATIONAL
01.2017 - 08.2021

Responsible for full life cycle of customer deployments starting with customer engagement, onboarding, planning, logistics, preparation work, implementations, monitoring and controlling, roll-out to production and close down.

Project Examples: Customer Onboarding Projects (Environment Creation, Access and Security Set-up, Training, Proofs of Concept, Initial Roll-outs). Large Windows 10 migration effort for Test Hosting Company with over 600 testing centers in United States.

PROJECT MANAGER

HEWLETT PACKARD
10.2012 - 01.2017

Manage IT projects throughout its lifecycle: define requirements, prepare cost and time estimates, manage client expectations, purchase equipment with external vendors and coordinate and control project implementations.

Project Examples: IT infrastructure upgrades, data center migrations and infrastructure readiness for deployment of application environments.

CARRIER MANAGER

HEWLETT PACKARD
09.2007 - 10.2012

Request, implement and supervise configuration and hardware changes on ISP infrastructure according to customer's business requirements and policies. Lead small to medium size projects to implement changes on the client’s wide area network that generate a significant business impact. Order new hardware and Internet connections for different branch offices across North America and Europe.

Project Examples: WAN bandwidth refresh project for 45 offices in Europe, Hardware Refresh program of Network Edgepoints in 200+ offices worldwide.

Education

Undergraduate - Project Management

Instituto Tecnologico De Costa Rica
Costa Rica
01.2009 - 05.2011

Undergraduate - Network And System Administration

Universidad De Costa Rica
Costa Rica
09.2007 - 12.2009

BBA - Management Information Systems

Universidad Fidelitas
San Jose
05.2001 -

Skills

Project Management

Scrum and Kanban Frameworks

Software Development Lifecycle

Project Planning

Customer Relations

Staff Management

Certification

ITIL Foundations

Timeline

Project Manager

IBM
09.2021 - Current

Professional Scrum Product Owner

05-2020

Microsoft Azure Fundamentals

02-2020

PROJECT MANAGER/SCRUM MASTER

INTERTEC INTERNATIONAL
01.2017 - 08.2021

Professional Scrum Master

03-2016

Certified Associate in Project Management (CAPM)

03-2014

ITIL Foundations

11-2012

PROJECT MANAGER

HEWLETT PACKARD
10.2012 - 01.2017

Undergraduate - Project Management

Instituto Tecnologico De Costa Rica
01.2009 - 05.2011

Undergraduate - Network And System Administration

Universidad De Costa Rica
09.2007 - 12.2009

CARRIER MANAGER

HEWLETT PACKARD
09.2007 - 10.2012

BBA - Management Information Systems

Universidad Fidelitas
05.2001 -
Erick Brizuela ValverdeProject Manager