Esteban Benavides Garro
Supply Chain And Logistics Business Administration
Pavas
Summary
Dynamic Supply Chain Business Operations Manager at Hewlett Packard Enterprise with a proven track record in strategic planning and cost management. Expert in budget optimization and fostering collaboration, driving significant operational improvements while mentoring teams to enhance performance and innovation. Committed to achieving excellence through analytical insights and effective communication.
Overview
14
14
years of professional experience
1
1
Language
Work History
Americas Supply Chain Business Operations Manager
Hewlett Packard Enterprise
06.2020 - Current
- Implemented cost-saving measures, reducing operational expenses without sacrificing quality or productivity.
- Facilitated seamless communication between departments to foster collaboration on shared objectives.
- Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
- Managed cross-functional teams for successful project completion and timely delivery of products or services.
- Developed strategic partnerships with key stakeholders, fostering collaboration and driving growth.
- Championed a continuous improvement culture by encouraging innovation and proactive problem-solving among team members.
- Analyzed performance data to identify trends and areas for improvement, informing strategic planning processes.
- Managed inventory control processes to minimize stockouts and excess inventory, ensuring product availability and reducing storage costs.
- Reduced operational costs with thorough analysis of expense reports and identification of areas for budget optimization.
Supply Chain Latin America Business Manager
Hewlett Packard Enterprise
11.2015 - 05.2020
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
AMS Call Center and Vendor Master Data Supervisor
Hewlett Packard Enterprise
03.2014 - 10.2015
- Answered questions and assisted customers with item selection and location.
- Managed and motivated employees to be productive and engaged in work.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Latin America Order Management Manager
Hewlett Packard Enterprise
09.2011 - 02.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Education
Bachelor of Science - Sales And Marketing
Universidad Interamericana
Heredia, Costa Rica 05.2001 -
Free Course Diploma - Business Administration
Instituto Nacional De Aprendizaje
Heredia, Costa Rica 05.2001 -
Skills
Budgeting and forecasting
Analytical skills
Strategic planning
Financial management
Business administration
Financial data decision-making
Logistics management
Financial oversight
Operations management
Data analytics
Cost-benefit analysis
Strong analytical thinking
Timeline
Americas Supply Chain Business Operations Manager
Hewlett Packard Enterprise
06.2020 - Current
Supply Chain Latin America Business Manager
Hewlett Packard Enterprise
11.2015 - 05.2020
AMS Call Center and Vendor Master Data Supervisor
Hewlett Packard Enterprise
03.2014 - 10.2015
Latin America Order Management Manager
Hewlett Packard Enterprise
09.2011 - 02.2014
Bachelor of Science - Sales And Marketing
Universidad Interamericana
05.2001 -
Free Course Diploma - Business Administration
Instituto Nacional De Aprendizaje
05.2001 -
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