Francisca Arenas Moreno

Responsible for receiving and reviewing information provided by nursing staff to ensure the accurate entry of payments into the system. In charge of entering new records from scratch when necessary and correcting previously entered data upon request. Additionally, I support the billing team by ensuring that all data is complete and accurate before final processing.

• Experience in streamlining data entry processes by efficiently inputting information into databases and spreadsheets.
• Reduced errors in data entry tasks, ensuring accuracy and consistency across all records.
• Contributed to project success, meeting all data entry deadlines without compromising quality.
• Manage calls with people from other departments to improve communication and time efficiency and keep emails up to date at all times.

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Restocked and organized merchandise in front lanes.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.