Biggest professional interest is the area of development, customer service and problem management
Fulvio Artavia
Food Engineer
San Jose
Summary
Accomplished, focused professional with innovation and customer services experience across multiple industries. Equipped a steadfast commitment to customer service excellence to enhance customer experience, maximize satisfaction and promote correct teamwork. Possess superb abilities to learning, and problem solving. Dynamic Entry Cook with proven expertise in food handling and customer service. Excelled in reducing food waste significantly and enhancing customer satisfaction through high-quality, visually appealing dishes. Skilled in safety and quality, leading to increased efficiency and productivity.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Entry Cook
Dune Deck Beach Club - Discovery Land Company
06.2024 - 09.2024
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Entry Cook
Steep Brewing and Coffe Co
12.2023 - 05.2024
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Entry Cook
Ummit House Keystone Resort - Vail Resorts
12.2022 - 04.2024
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Education
Bachelor of Science - Food Engineering
University of Costa Rica
San Jose, Costa Rica 05.2001 -
Skills
Cooking
Food handling
Grilling
Customer service
Team working
Fast learning
Problem solving
Innovation
Interests
Passionate about processes, nutrition, reasoning, technology and training
Timeline
Entry Cook
Dune Deck Beach Club - Discovery Land Company
06.2024 - 09.2024
Entry Cook
Steep Brewing and Coffe Co
12.2023 - 05.2024
Entry Cook
Ummit House Keystone Resort - Vail Resorts
12.2022 - 04.2024
Bachelor of Science - Food Engineering
University of Costa Rica
05.2001 -
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