Génesis Oses Roman
Senior Campaign Specialist
Curridabat
Overview
9
9
years of professional experience
2
2
Languages
Work History
Senior Campaign Specialist
Cheetah Digital
06.2022 - Current
- Developed cross-functional relationships, working closely with design, product, and analytics teams to create cohesive campaigns.
- Use HTML (Hypertext Markup Language) to structure a campaign, with all the requirements that the client wants.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
Back Office Executive
Convergys
11.2018 - 05.2022
Universal Customer Service Agent
SYKES
01.2015 - 10.2018
Education
Bachelor's - Bachillerato En Relaciones Internacionales
Universidad Internacional De Las Americas
San Jose 05.2001 -
Centro Cultural Costarricense - Norteamericano
San Jose 05.2001 -
High School Diploma -
Instituto Boston
San Jose, Costa Rica 05.2001 -
Skills
Multitasking Abilities
Competitor Analysis
Team Collaboration
Project Management
Strategic Planning
Written Communication
Effective Communication
Campaign Development
Digital Marketing
HTML Skills
Timeline
Senior Campaign Specialist
Cheetah Digital
06.2022 - Current
Back Office Executive
Convergys
11.2018 - 05.2022
Universal Customer Service Agent
SYKES
01.2015 - 10.2018
Bachelor's - Bachillerato En Relaciones Internacionales
Universidad Internacional De Las Americas
05.2001 -
Centro Cultural Costarricense - Norteamericano
05.2001 -
High School Diploma -
Instituto Boston
05.2001 -