Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

ISAAC SOTO

CUSTOMER SERVICE AGENT
San José

Summary

I'm a hard working person and I am committed to continuously expanding my knowledge and capabilities to offer an exceptional service. My goal is to consistently present the best version of myself to customers and coworkers.

Overview

5
5
years of professional experience
2026
2026
years of post-secondary education
2
2
Languages

Work History

Advisor II, Blended Support

Concentrix
09.2024 - Current

Developed communication skill related to problem-solving and empathy statements.


Develop the capacity of multi-tasking and to manage large amount of information.


Worked on the capacity to solve problems in the most efficient and productive way.

Shop Assistant

Bakery "Mi Angel"
11.2019 - 09.2023

Assisted customers and sold products


Managed income and made invoices


Received food deliveries and providers.

Education

ENGLISH HIGH INTERMEDIATE -

Instituto Nacional De Aprendizaje
02.2024 - Current

TECHNOLOGY OF INFORMATION AND COMMUNICATION - undefined

Liceo De Higuito
02.2022 - 11.2022

DESING OF SMALL SOFTWARE APPLICATIONS - undefined

Liceo De Higuito
02.2022 - 11.2022

HIGH SCHOOL DIPLOMA -

Liceo De Higuito

Skills

Problem solving

Assertive communication

Quick learner

Team player

Personal Information

  • Date of Birth: 03/30/05
  • Nationality: Costa Rican

Timeline

Advisor II, Blended Support

Concentrix
09.2024 - Current

ENGLISH HIGH INTERMEDIATE -

Instituto Nacional De Aprendizaje
02.2024 - Current

TECHNOLOGY OF INFORMATION AND COMMUNICATION - undefined

Liceo De Higuito
02.2022 - 11.2022

DESING OF SMALL SOFTWARE APPLICATIONS - undefined

Liceo De Higuito
02.2022 - 11.2022

Shop Assistant

Bakery "Mi Angel"
11.2019 - 09.2023

HIGH SCHOOL DIPLOMA -

Liceo De Higuito

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ISAAC SOTOCUSTOMER SERVICE AGENT