KATHERINE CARRILLO MESEN

• Legally authorized guide by SINAC-ACOSA to take group of tourists and visitors on long and arduous hikes through Corcovado National Park.
• Experienced and knowledgeable with the National Park that contains 2,5% of the world's biodiversity

• Co-led groups, in partnership with local leaders, as part of experimental approach to tourism that offers participants deeper understanding of local communities whilst ensuring equity through local ownership of design, implementation, management, and economic benefits of program.
• Conducted travel itinerary, budget and monitored students' wellbeing, also supporting participants on reflective journey regarding historical, cultural and economic differences.
• Worked and learned through Offbeat Travel as local operator in Dominican Republic, different educational curriculums with Companies and NGOs as Rustic Pathways, Global Leadership Adventures, and Global Glimpse

• Responsible for students' wellbeing and development as well as helping plans for student's engagement throughout semester.
• Accompany students on both academic and non-academic excursions, optimizing engagement and logistical support.

• Provided logistical, financial, medical and every day group dynamic support for 16-40 person groups 24/7 during a program.
• Co lead programs with diverse staff and students to facilitate cultural exchange through sustainable travel and support local communities through group community service projects.
  

• Provided Orientation to Students and Chaperons during their time in the country, as well as facilitate excellent logistics and positive group dynamic during academic and non-academic activities.

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• Worked with Senior management to initiate new projects and assisted at environmental certifications like CST and Bandera Azul.
• Produced accurate office files, updated spreadsheets and crafted
  presentations to deliver monthly reports and statistics for the natural private reserve with the greatest environmental trajectory in Costa Rica.
• Provided support with a model souvenir store, socially committed and based on selling products made by artisans from different regions of Costa Rica.

• Lead tours and guided workshops around sustainability, Permaculture and their application to projects.
• Natural tours such as night walks, kayaking in Arenal lake and more around the grounds.
  

• Collaborated with lead scientist and natural science students who were developing researchers in the Natural Reserve.
• Developed and lead tours in the cloud forest of the property, night walks, birdwatching tours, cultural as well as the Quetzal and Arenal park tours.
  

• Provided services and information in order to deliver a comfortable lodging service and generating an unforgettable experience for our guest.
• Used internal software to process reservations, check-ins and check-outs.
• Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.