Luis Diego Zúñiga Quirós
International Trade
Guadalupe
Summary
An enterprising with a bachelor´s degree in International Trade. Currently studying for Licenciatura degree in International Trade. Capable of analyzing business opportunities, evaluating risks related to implementation, testing, marketing and developing of projects.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Expedition- MRO and High Use Materials.
Dole Shared Services
02.2021 - Current
- Follow-up orders of Maintenance, Repair and Operation needs for Banana and Pineapple operations.
- Follow-up orders of High Use materials for operation.
- Leading project of searching a new courier service for our orders in Costa Rica in 2022.
- Excellent communication with vendors to complete lead-time for Dole´s Latin America divisions.
- Responsible for Dole division customer handling, conflict resolution, and problem-solving related to MRO and HUE orders.
- Leading meetings of follow-up HUE orders for Costa Rica.
- Skilled at working independently and collaboratively with the team.
Accounts Payable Technician
Dole Shared Services
02.2021 - Current
- Data analysis, english improvement and different problemsolving situations
- Contact suppliers and enterprises that offer services to Dole Fruit Company in United States
- Pay invoices of enterprises from United States
- Responsible of effective payments with a time limit
- Provide statements to the different enterprises
- Data analysis on invoices for payment and different related issues.
Customer Service Representative
Concentrix, Cigna
08.2020 - 11.2020
- Solve instantly inquiries and claims of customers
- Analyze situations related to the customer explanation
- Responsible for customer handling, conflict resolution, and problem-solving; focused on quality in customer experience
- Full-time support according to Medical and Dental situations of Cigna VIP members
- In charge of follow-up with going-on customer's problems.
Export analysis
UIA-National Enterprise
01.2020 - 01.2020
- Develop an export plan to the commodity according to previous analysis
- Review all relevant details to export candles to the United States.
Export Department
UIA-Cocina Ideal
05.2019 - 12.2019
- Study Panama's market related to cuisine products
- Develop an export plan of Cocina Ideal commodity according to previous analysis
- Contact external enterprises to export
- Responsible for the products analysis and details.
Education
Licenciatura degree in International Trade -
Universidad Internacional De Las Américas (UIA)
01.2020 - 05.2020
Bachelor's degree in International Trade - undefined
Universidad Internacional de las Américas (UIA)
01.2017 - 05.2019
TICA (Tecnología de Información para el Control Aduanero) - undefined
Universidad Internacional de las Américas
09.2019 - 05.2019
Skills
Proficient in Microsoft Office
Exceptional problem-solving abilities
Strong ability to prioritize and multitask duties
Excel Advance
Quickly learning
Emotional intelligence
Proactivity
Leadership
Marketing
Typing
Customer Service
Leadership
Timeline
Expedition- MRO and High Use Materials.
Dole Shared Services
02.2021 - Current
Accounts Payable Technician
Dole Shared Services
02.2021 - Current
Customer Service Representative
Concentrix, Cigna
08.2020 - 11.2020
Export analysis
UIA-National Enterprise
01.2020 - 01.2020
Licenciatura degree in International Trade -
Universidad Internacional De Las Américas (UIA)
01.2020 - 05.2020
TICA (Tecnología de Información para el Control Aduanero) - undefined
Universidad Internacional de las Américas
09.2019 - 05.2019
Export Department
UIA-Cocina Ideal
05.2019 - 12.2019
Bachelor's degree in International Trade - undefined
Universidad Internacional de las Américas (UIA)
01.2017 - 05.2019