Marco Sibaja Muñoz

Lines manage on different sports including main and Euro sports, no problem on checking any golf grading such as manually calculate dead heat rules formula for 3 balls payout and any type of market needed in golf. Also good knowledge on fighting such as how to grade total rounds or fight method. Good Knowledge on soccer markets, how they work and how to grade them. I can also check Outrights and props for any sport needed.

Continuously updated knowledge on industry trends, ensuring alignment with current best practices in liner operations.

Optimized liner inventory management for increased availability and cost savings.

Achieved significant cost reductions through careful evaluation of vendor proposals, contract negotiations, and ongoing supplier management related to liners purchases.

Streamlined operational processes for improved liner performance and reduced downtime.

Manage Lines and props for casino menu , ensure satisfaction on offerings and availability of product

Accomplished multiple tasks within established timeframes.

Maintained professional, organized, and safe environment.

Customer Service Wagering Clerk and Payout rolls.

Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Customer Service Wagering Clerk and data entry for customers validation

Responded to customer requests for products, services, and company information.

Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.