Summary
Overview
Work History
Education
Skills
Timeline
Generic
Marco Stephano Jimenez

Marco Stephano Jimenez

Business Management Professional
Costa Rica

Summary

I have a passion for building relationships with clients and understanding their unique business challenges. With my ability to communicate technical concepts in a clear and concise way, I help clients understand the value and benefits of cloud-based solutions and how they can help them achieve their business objectives. Throughout my career, I have developed a deep understanding of the industry and the competition, as well as the specific needs and pain points of my clients. This has allowed me to provide them with customized solutions that meet their unique requirements and help them stay ahead of the curve in their respective industries. In my professional career within sales departments where I have worked, I have received multiple recognitions for being the top performer on the team. I enjoy consistently maintaining a position among the most outstanding contributors, adding significant value to the team. I am typically tasked with training new hires due to the excellent work I have carried out over the years.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Senior Microsoft Partner Business Advisor (PBA) – ISV Sales

Accenture
07.2022 - Current
  • Managed a portfolio of 20+ Independent Software Vendors (ISVs), driving their growth and scale through marketplace transactions and co-sell motions aligned with Microsoft’s Go-To-Market strategy.
  • Led onboarding, activation, and optimization of Microsoft Cloud Partner Program benefits, ensuring partners maximized incentive and co-sell opportunities.
  • Guided ISVs through the end-to-end publishing process on Azure Marketplace, enhancing commercial readiness and offer visibility.
  • Spearheaded joint business planning (JBP) sessions and co-selling initiatives to expand cross-sell opportunities.
  • Facilitated acceleration campaigns and networking activities with partners and account executives to accelerate deal closures.
  • Collaborated with global sales, pre-sales, and operations teams to streamline processes and drive regional alignment.
  • Delivered strategic reports and dashboards with predictive insights, supporting executive decisions and performance tracking.
  • Built and nurtured long-term relationships with key partners, driving pipeline growth and improving Go-To-Market execution.
  • Developed and implemented strategies to enhance partner relations.
  • Collaborated with colleagues and support staff to maximize team efficiency.
  • Monitored partner performance and provided feedback on areas of improvement.

Microsoft Contract Lifecycle Management

Accenture
07.2020 - 07.2022
  • Company Overview: Microsoft Contract Lifecycle Management (5 years)
  • Build and maintain relationships with partners, client buyers, and stakeholders leading to qualified leads and sales.
  • Develop strategic account engagement and expansion plans to achieve revenue targets, profitability, and product mix objectives.
  • Ensure accounts are properly supported and serviced with the assistance of sales and extended teams.
  • Drive renewal or expansion opportunities at assigned accounts.
  • Review pipeline and sales performance.
  • Conduct issue, opportunity, forecasting, and business reviews.
  • I have worked in multiple regions of the Americas, developing skills and understanding the challenges that each of them faces.
  • In regions where the client speaks English or Spanish, I adapt accordingly.
  • In other words, the core of our business is to successfully generate business opportunities from beginning to end and orchestrate them until they effectively close.
  • I am responsible for the commercial aspect of the operation and work with the support of technical specialists in Microsoft 365, Dynamics 365, and Azure solutions, who are tasked with addressing product-related inquiries at a technical level.
  • Once the sizing based on the client's needs and infrastructure is determined, it is referred to the client's preferred partner, and follow-up is provided until the opportunity is won.
  • Microsoft Contract Lifecycle Management (5 years)
  • Excellent communication skills, both verbal and written.

AT&T Sales Representative Account Manager

Founduver
12.2017 - 07.2020
  • Company Overview: AT&T Sales Representative Account Manager (3 years)
  • During my tenure in AT&T's sales department, I specialized as a account manager representative focused on driving sales and renewals for our clients, including business and corporate accounts.
  • My primary responsibilities involved troubleshooting technical issues, managing billing concerns, and successfully transitioning customer inquiries into sales and renewals.
  • I leveraged my strong communication skills, deep product knowledge, and customer-centric approach to seamlessly convert inquiries into sales opportunities.
  • By actively listening to customers' needs, providing tailored solutions, and diligently following up to ensure satisfaction, I cultivated robust client relationships.
  • Moreover, I played a pivotal role in launching a new business line centered around renewals for business and corporate accounts.
  • This experience equipped me with the skills and insights needed to deliver exceptional customer service while driving sales and revenue growth for the company.
  • AT&T Sales Representative Account Manager (3 years)
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Education

Licentiate in Business Administration -

Universidad Latina de Costa Rica
01.2020 - 01.2022

Bachelor of Business Administration - undefined

Universidad Latina de Costa Rica
01.2015 - 12.2020

No Degree -

Microsoft AZ-900
05.2001 -

Skills

Strategic planning

Customer relationship building

Innovation mindset

Talent recruitment

Sales Strategy and Execution

Client Relationship Management

Account Growth and Retention

Negotiation Skills

Market Research and Analysis

Cross-functional Collaboration

Teamwork and Collaboration

Adaptability to Change

Timeline

Senior Microsoft Partner Business Advisor (PBA) – ISV Sales

Accenture
07.2022 - Current

Microsoft Contract Lifecycle Management

Accenture
07.2020 - 07.2022

Licentiate in Business Administration -

Universidad Latina de Costa Rica
01.2020 - 01.2022

AT&T Sales Representative Account Manager

Founduver
12.2017 - 07.2020

Bachelor of Business Administration - undefined

Universidad Latina de Costa Rica
01.2015 - 12.2020

No Degree -

Microsoft AZ-900
05.2001 -

Similar Profiles

CREATE PROFILE
Marco Stephano JimenezBusiness Management Professional