Oscar Garita Azofeifa

To be able to demonstrate all knowledge acquired during the last 23 years working as a project manager, customer service, technical support, collections, Fraud, Billing and medical insurance plus all emotional intelligence knowledge.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

• Cisco networking devices par 2 (ICND2) v3 CCNA Certificate at Alison
• Mastering Data Analysis using Microsoft Excel: Formulas and Pivot Tables at Alison the CPD Certification
• Certification Services in Advanced Excel 2021, Certificate at Alison, the CPD
• Excel fundamentals formulas for finance.
• Introduction to wealth management
• Macabacus fundamentals

• Account Manager, Management Support.
• Ensured smooth operations by supporting the executive team, managing the daily running of the call center including planning and implementing call center strategies and operations.
• File Management Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured all documentation has been received and filed.
• Scheduling
• Communicated with customers through phone, fax, and email to schedule appointments and all concerns were answer and handle properly.
• Data Entry Reviewed and updated client correspondence files and scheduling database.