I am skilled professional with strong problem-solving, customer support, and communication abilities. Adept at resolving cases, ensuring customer satisfaction, and clearly communicating technical issues to diverse teams. Known for attention to detail, driving process improvements, and optimizing operations. A collaborative team player focused on continuous service enhancement and operational efficiency. I had collaborate with clients around the globe as AT&T , Verizon , Vodafone Group, Bell Canada and others.
ensuring seamless roaming integration.