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Dynamic Senior Security Architect with extensive experience at Akamai Technology, specializing in bot protection and advanced troubleshooting. Proven track record in delivering tailored security solutions and enhancing customer satisfaction through effective problem-solving and technical adaptability. Committed to driving long-term value and empowering teams through impactful training and collaboration. As well as an overall security professional with strong background in developing and implementing robust security architectures. Adept at identifying vulnerabilities and mitigating risks, ensuring protection of sensitive information. Highly collaborative team player who adapts to changing needs and consistently drives results.

Especialista en Software con más de 10 años de experiencia en análisis, desarrollo y soporte de soluciones de integración utilizando WebSphere Message Broker, IBM App Connect y WebSphere MQ Explorer. He brindado consultoría nacional e internacional para entidades bancarias, diseñando y optimizando flujos transaccionales críticos, asegurando la continuidad operativa y la satisfacción del cliente. Experta en migraciones de código entre plataformas de integración y en la creación de soluciones que mejoran la eficiencia de los procesos de negocio.

Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction through effective problem-solving and expert guidance. Skilled in CRM software and customer service, I excel in multitasking and attention to detail, driving sales and fostering long-term relationships. Committed to achieving goals and delivering exceptional support.

Ingeniero industrial con experiencia internacional en ventas, logística y desarrollo de negocios. He liderado iniciativas de expansión comercial en Costa Rica y Estados Unidos, combinando habilidades en atención al cliente, upselling y estrategia para generar resultados medibles. He colaborado en la apertura de nuevas operaciones, optimizado procesos y aplicado herramientas de inteligencia artificial para mejorar la eficiencia y escalabilidad en entornos comerciales. Soy proactivo, adaptable y enfocado en el crecimiento continuo, con una mentalidad orientada a resultados y una fuerte capacidad para conectar con clientes y equipos multidisciplinarios.

Técnico Electromecánico en proceso de finalización de la carrera de Ingeniería Electromecánica (93% de la carrera), con experiencia sólida en mantenimiento industrial y coordinación de actividades administrativas del área. Actualmente apoyo funciones de supervisión técnica en Bridgestone Costa Rica, combinando criterio técnico, pensamiento analítico y habilidades interpersonales. Mi enfoque es aportar valor mediante la mejora continua, optimización operativa y liderazgo colaborativo.

Knowledgeable Sales Woman with proven background in effective debt recovery strategies. Successfully negotiated payment plans and resolved complex account issues, ensuring minimal financial loss. Demonstrated strong communication and problem-solving skills to maintain positive client relationships.
Skilled professional with experience in sales, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.

Profesional dinámico con experiencia comprobada en Walmart Centroamerica, con excelencia en colaboración en equipo y servicio al cliente. Capacidad demostrada para adaptarme rápidamente e implementar medidas efectivas para el control del inventario, garantizando la calidad y la seguridad de los productos, tomando en cuenta mis habilidades de comunicación y mi enfoque proactivo para la resolución de problemas, mejorando constantemente la eficiencia operativa.

Positive, customer-focused professional with knack for problem-solving and effective communication. Possesses foundational knowledge in troubleshooting and technical support, adept at using software tools to resolve issues efficiently. Committed to delivering high-quality support and enhancing customer satisfaction.

Estudiante de la Universidad de Costa Rica, con especialización en el area estructural y construcción. Dominio de Revit y AutoCAD, he preparado eficazmente a estudiantes de secundaria para los exámenes MATEM. Me apasiona aplicar los principios de la ingeniería a los desafíos del mundo real.

With over 10 years of customer service experience in multinational companies, I have honed my skills in providing exceptional support. As an English teacher, I possess the ability to effectively communicate and collaborate with diverse teams and individuals. My expertise extends to supply chain processes, including planning, sourcing, and delivering. I am well-versed in business operations and have a strong track record in end-to-end delivery follow-up. Throughout my career, I have excelled in creating customer profiles, facilitating onboarding processes, and efficiently managing contracts. My extensive experience spans across the AMS and LAC regions.
Highly skilled operations professional with proven track record in streamlining business processes and facilitating organizational success. Known for focus on teamwork and achieving measurable outcomes, adapting seamlessly to evolving business needs. Key strengths include strategic planning, and problem-solving.

I am skilled professional with strong problem-solving, customer support, and communication abilities. Adept at resolving cases, ensuring customer satisfaction, and clearly communicating technical issues to diverse teams. Known for attention to detail, driving process improvements, and optimizing operations. A collaborative team player focused on continuous service enhancement and operational efficiency. I had collaborate with clients around the globe as AT&T , Verizon , Vodafone Group, Bell Canada and others.

Operational Excellence Professional with background in Public Accounting with more than 9 years of experience in processes related to General Accounting, Order to Cash and Procure to Pay, always in search of continuous improvement to create stable and leaner processes.
Under Lean Six Sigma methodologies I have collaborated in standardization, automation, migration, and process creation projects. Delivered results such as time reduction, FTEs reduction and reallocation, cost savings and cost avoidance.

Experienced with designing and optimizing data pipelines to ensure seamless data flow. Utilizes advanced SQL and Python skills to create and maintain robust data architectures. Track record of implementing scalable solutions that enhance data integrity and support informed decision-making.

Estudiante de Ingeniería Agrícola y de Biosistemas con conocimiento en el diseño y análisis de soluciones sostenibles en sistemas biológicos. Apasionada por el manejo eficiente de recursos hídricos y el tratamiento de aguas residuales, con experiencia en proyectos académicos que abordan la implementación de humedales artificiales y cosecha y siembra de agua. Competente en el uso de herramientas de análisis de datos y software de diseño, como ArcGIS Pro, AutoCAD y R. Motivada para aplicar mis habilidades en entornos prácticos y contribuir a proyectos innovadores que promuevan la sostenibilidad y el cuidado del medio ambiente.

Asesor de Ventas y Jefe de Sucursal con experiencia en operaciones de bodega, administración de tiendas y manejo de inventarios. He desempeñado roles clave en atención al cliente, gestión de cotizaciones y ventas, logrando resultados medibles y contribuyendo significativamente al crecimiento de la empresa. Busco una posición donde pueda aplicar mis habilidades, adquirir nuevos conocimientos y enfrentar nuevos desafíos.

Farmacéutico con amplia experiencia en dispensación y venta de médicamento. Destacado por su atención al detalle, habilidades comunicativas y compromiso con la calidad y la seguridad del paciente. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

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